Shipping Information 2020/21

chewmumma is based in Sydney's inner west in NSW. We ship orders Monday-Friday (excluding NSW public holidays), with the majority being sent within 24 hours of your order. 
 
We use Australia Post and other local courier services for our shipping depending on your final delivery destination. At this time, we only ship to locations within Australia.

Due to recent delays and missing orders we've experienced within the AusPost large letter network over the last few months, we are currently only offering the following tracked shipping options at checkout:
  • Standard Tracked Shipping
  • Express Shipping
 
Standard Tracked Shipping
If you require a tracked option, this is available for $8.30 per order. You will be supplied with a tracking number to check the status of your delivery. This is not an express service and will arrive in most areas of Australia in 1-5 business days after dispatch. For rural or remote areas, please allow up to 10 business days.
 
Express Shipping
Our express shipping service is available for $12.90 per order. You will be supplied with a tracking number to check the status of your delivery. Most locations in Australia will receive an express post order the next business day (subject to delays within the AusPost network - guaranteed next day delivery is not currently supported but times are much quicker than standard tracked shipping options). Darwin CBD and Perth metro is a 2-3 business day service. Some remote or rural locations may take slightly longer. View the AusPost delivery estimator
 
Please keep in mind that it takes up to two business days to dispatch your order in addition to the express shipping delivery timeframe. However, we do our best to expedite orders in the queue that request an express shipping option.
 
Kindly note that we can't control delays in the postal service.